One workspace for cleaner permit packets.
Six product surfaces, one permit dossier. PacketWise prepares every packet before review and keeps human reviewers in control.
Six surfaces. One permit dossier.
Every PacketWise feature reads from the same packet, so applicants and reviewers never argue about the truth of a project.
Packet Intelligence
Every form, plan sheet and zoning note in a single living dossier.
Issue Detection
AI flags missing documents, mismatched fields and code conflicts.
Readiness Score
A 0–100% snapshot of how close a packet is to clean submission.
Corrections Translator
Turn cryptic correction notes into a plain-English fix list.
Reviewer Workspace
City reviewers see findings, source citations and decisions in one view.
Analytics
See where permits stall, why, and how to fix the queue.
From upload to audit-ready packet.
Tap a step to see what PacketWise does at each stage.
Run a precheck before you submit
Upload a packet. PacketWise extracts forms, plan sheets and zoning notes, then runs the checklist for the target jurisdiction.
- Document inventory
- Form mismatch flags
- Plan-sheet review
- Zoning quick-check
Readiness
See problems before a reviewer has to.
Each finding ships with severity, the sheet and detail it lives on, and a citation to the underlying code or rule.
- Issue
Setback conflict — north property line
Sheet A-101 · Detail 3 · Zoning §17.20.040
- Warn
Missing dimension on rear elevation
Sheet A-202 · Building Code Ch. 4
- Warn
Owner name mismatch across forms
Form B-1 vs. Form C-2
- Pass
Lot coverage within allowed range
Verified · Zoning §17.20.080
AI moves the work faster. People stay in control.
PacketWise is decision support, not decision making. Every recommendation is auditable; every approval comes from a human reviewer.
- Step 01
AI prepares
The packet is parsed, scored and annotated with cited findings.
- Step 02
Humans review
Reviewers triage, override, escalate, or accept each finding.
- Step 03
Authority decides
The relevant authority issues the final permit decision.
Verified results, not projections.
Across 142 organizations and 812 active projects, 11,400+ packets have been processed between January 2024 – June 15, 2026.
Customer case study
Sterling-Vance Development Group
Mid-market commercial developer · Atlanta, GA · Southeast US
“The friction wasn't in the design; it was in the assembly. We were losing three weeks per project just cycling through missing document signals that should have been caught before the upload. PacketWise effectively shifted our QA window from the city's desk to our own.”
- Baseline
- 2.4 incomplete rejections per packet
- Current
- 0.3 incomplete rejections per packet
- Result
- 88% reduction in initial submission kick-backs
Operating window: March 2025 – May 2026
Methodology: Municipal Notice of Incompleteness logs compared against submission timestamps.
Scale
14 active mixed-use developments, averaging 40–60 permit packets per project
Users
Project managers, in-house architects, and third-party permit expediters
Use case
Pre-submission readiness auditing for commercial zoning and building permits
Before PacketWise
Manual PDF cross-referencing, Excel checklist tracking, and email correction loops with municipal reviewers.
Source records
Site plans, Zoning variance applications, MEP drawings, Municipal correction notices
Public status
Approved for public case study
Workflow story
Version mismatch caught before submission
- Case
- Multi-Family Residential Infill · Seattle, WA
- Trigger
- 12-unit residential packet with complex environmental setbacks.
- Detection
- March 2026 Site Plan conflicted with a November 2025 Zoning Compliance Statement.
- Human intervention
- Lead Architect confirmed the November statement was obsolete and updated it.
- Outcome
- Submission accepted on first pass.
- Avoided risk
- Estimated 21-day correction delay and potential re-filing fees.
Verification: Project ID #SEA-9928
Integration status
| System | Status | Data in | Data out |
|---|---|---|---|
| Yardi Voyager | Live API | Project ID, address, unit counts | Readiness score and document status |
| Procore | Live connector | Drawing sets and submittals | Correction action items |
| Entrata | Live file exchange | Property metadata | Audit trail logs |
| Bluebeam Revu | Supported workflow | PDF markups | Source-linked notes |
Permission scope: Read-only project metadata. Write access is limited to Custom Field readiness-status updates. Fallback: Manual PDF upload through the PacketWise secure portal.
Trust and security
- SOC 2 Type II
- Attestation completed October 2025. Scope: Security, Availability, Confidentiality.
- ISO 27001
- In progress. Gap analysis completed January 2026.
- Encryption
- AES-256 at rest with AWS RDS. TLS 1.3 in transit.
- Retention
- Document artifacts retained for 7 years unless manually purged.
- Access control
- RBAC roles: Admin, Editor, Viewer, External Reviewer.
- Authentication
- SAML 2.0 / OpenID Connect SSO. MFA mandatory for Admin roles.
- Tenancy
- Customer data is siloed per tenant.
- Model use
- No raw blueprints are used for global model tuning without explicit opt-in.
Human-required actions
- Final submission to jurisdiction
- Legal certification of plans
- Zoning determination
AI-assisted. Explainable. Human-led. PacketWise never approves permits or replaces official review.
- PacketWise prepares source-linked readiness signals with confidence labels for human review.
- Licensed professionals and official reviewers make final determinations.
- PacketWise does not approve permits, certify code compliance, or issue official zoning determinations.
Stop submitting packets that come back red.
Run a precheck in minutes. Catch issues before they cost weeks.